Make the journey work for you
Work backwards from check-in
Your flight’s departure time is not the time to arrive at the airport. Check your airline’s check-in and bag-drop requirements, then tell us the time you need to be inside the terminal. Include time for unloading, child restraints and any assistance your group needs.
- Give the full pickup address, including access or meeting instructions.
- List every pickup stop before asking for a departure time.
- Tell us whether the flight is domestic or international and whether you are checking bags.
- Ask us to agree the pickup time for your particular route and date.
Choose the journey that fits
The airport lists several transport options, including taxis, shuttles and the Airport Express. Compare the whole journey from your door, particularly if using public transport would involve a connection. Ask for a quote for your own trip; we do not publish a standard airport fare here.
| Your journey | What to arrange |
|---|---|
| Leaving from home | A pickup time based on your airline deadline, address and stops. |
| Arriving at Wellington | Flight number, arrival date, contact mobile and a confirmed meeting point. |
| Booking a return | Both flight details and both dates; an overnight flight may land on a different day. |
| Travelling as a group | Adult/child numbers, suitcases, carry-ons and any bulky items. |
Make the arrival plan clear
Before travelling, confirm how you will find your driver after collecting your bags. The airport’s general taxi and shuttle information does not replace your booking instructions. Keep the contact number with your itinerary and let Connect know if your flight or onward address changes.
Early starts and late returns
Connect encourages booking at least 24 hours ahead. Transport between 10pm and 7am has an additional cost, so include your actual travel time when requesting a quote. The office responds during standard business hours; an enquiry is not a confirmed pickup. Wait for availability, price and arrangements to be agreed.
Before you book
Can I book from outside Kāpiti?
Connect serves Wellington, Hutt Valley, Wairarapa and Palmerston North as well as the Kāpiti Coast. Give us the exact address so we can confirm your trip.
Where will I meet the driver?
Confirm the meeting point for your specific booking. Do not assume that a general shuttle rank is the meeting point for Connect.
What about children or extra bags?
Tell us before vehicle allocation. Passengers must provide required child restraints; prams, large suitcases and equipment also need to be included in the luggage list.
Continuing by sea? Plan your Wellington ferry road connection.
Travelling onward by rail? See railway station transfer planning.
Planning sources checked 20 September 2026. Connect service information refreshed 30 September 2026.
Connect services & booking informationFord Transit vehicle detailsWellington Airport transport information